We only exchange goods if they are defective or does not fit properly. In circumstances where you consider that a product is defective, you should promptly contact us at info@theplanetparadise.com with details of the product and the defect. You can send the item you consider defective to:
51A Winchester St, Toronto Ont, M4X1A8
Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. If you are eligible, we will send you a replacement product.
